{"id":17391,"date":"2015-04-27T13:29:03","date_gmt":"2015-04-27T13:29:03","guid":{"rendered":"https:\/\/realtyna.com\/?page_id=17391"},"modified":"2025-08-03T16:52:30","modified_gmt":"2025-08-03T21:52:30","slug":"renewal-of-the-support-update-package","status":"publish","type":"page","link":"https:\/\/realtyna.com\/support\/renewal-of-the-support-update-package\/","title":{"rendered":"Renewal of the Support &#038; Update Package"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; el_class=&#8221;custom_style&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1737390854733{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;]<\/p>\n<h2>Realtyna New Support Renewal Update Policy<\/h2>\n<p>[\/vc_column_text]<div class=\"q_list number circle_number\">\n\t<\/p>\n<ul>\n<li><strong>New Client Support:<\/strong><br \/>\n<span style=\"font-weight: 400\">Upon purchase of any Realtyna Products, new clients will receive 3 months of Realtyna Standard Support coverage. Starting from the fourth month clients have the option to renew their support choosing one of the support renewal packages.<\/span><\/li>\n<li><strong>Support Renewal for Expired Packages:<\/strong><br \/>\n<span style=\"font-weight: 400\">Current clients with expired support packages have the option to renew their support choosing one of the support renewal packages.<\/span><\/li>\n<\/ul>\n<p><\/div>[vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1754257948627{margin-bottom: 60px !important;}&#8221;]<b>Note:<\/b><span style=\"font-weight: 400;\"> Standard Support SLA is included in the following MLS Router\u2122 API Data Plans:\u00a0 <\/span><b>Smart, Mega, and Ultra.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Clients who subscribed to the Pro API plan in 2024 are exceptionally covered by Standard Support SLA till the end of 2025. After this time, if they would like to use our support service, they have the option to upgrade to a higher usage plan (Smart, Ultra, Mega), OR subscribe to one of the following SLA plans.<\/span><\/p>\n<p>Kindly note that we do not provide month-to-month support and all clients have to subscribe to a monthly recurring support plan.<\/p>\n<p><span data-teams=\"true\">The monthly support renewal SLA is only available for clients who don&#8217;t have any history of cancellation of support coverage.<\/span><\/p>\n<p><span data-teams=\"true\">For clients who canceled their monthly support package subscription, only the yearly payment will be applicable to renew their support package (Example: $499 per year for the Standard SLA).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We appreciate your continued partnership with Realtyna. Should you have any questions or require further clarification regarding these changes, please do not hesitate to reach out to our support team.<\/span>[\/vc_column_text][vc_raw_html css=&#8221;.vc_custom_1737395368303{margin-bottom: 60px !important;}&#8221;]%3Ch3%20style%3D%22margin-bottom%3A50px%22%3ESupport%20Service%20Level%20Agreement%20%28SLA%29%20Levels%3C%2Fh3%3E%0D%0A%3Cdiv%20class%3D%22rt-table%20rt-table-stripes%22%3E%0D%0A%3Cdiv%20class%3D%22rt-table-row%22%3E%0D%0A%20%20%20%20%3Cdiv%20class%3D%22rt-table-cell%22%3E%3C%2Fdiv%3E%0D%0A%20%20%20%20%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cstrong%3EStandard%20SLA%3C%2Fstrong%3E%3C%2Fdiv%3E%0D%0A%20%20%20%20%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cstrong%3EPlus%20SLA%3C%2Fstrong%3E%3C%2Fdiv%3E%0D%0A%20%20%20%20%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cstrong%3EPremium%20SLA%3C%2Fstrong%3E%3C%2Fdiv%3E%0D%0A%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-row%22%3E%0D%0A%20%20%20%20%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cstrong%3ECost%3C%2Fstrong%3E%3C%2Fdiv%3E%0D%0A%20%20%20%20%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cspan%20class%3D%22rt-title-cell%22%3EStandard%20SLA%3A%3C%2Fspan%3E%3Cstrong%3E%20%2450%2Fmonth%3C%2Fstrong%3E%3C%2Fdiv%3E%0D%0A%20%20%20%20%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cspan%20class%3D%22rt-title-cell%22%3EPlus%20SLA%3A%3C%2Fspan%3E%3Cstrong%3E%20%24500%2Fmonth%3C%2Fstrong%3E%3C%2Fdiv%3E%0D%0A%20%20%20%20%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cspan%20class%3D%22rt-title-cell%22%3EPremium%20SLA%3A%3C%2Fspan%3E%3Cstrong%3E%20%241500%2Fmonth%3C%2Fstrong%3E%3C%2Fdiv%3E%0D%0A%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-row%22%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3ESupport%20AI%20Bot%20Access%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cspan%20class%3D%22rt-title-cell%22%3EStandard%20SLA%3A%3C%2Fspan%3E%3Cspan%20class%3D%22icon-check%22%3E%3C%2Fspan%3E%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cspan%20class%3D%22rt-title-cell%22%3EPlus%20SLA%3A%3C%2Fspan%3E%3Cspan%20class%3D%22icon-check%22%3E%3C%2Fspan%3E%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cspan%20class%3D%22rt-title-cell%22%3EPremium%20SLA%3A%3C%2Fspan%3E%3Cspan%20class%3D%22icon-check%22%3E%3C%2Fspan%3E%3C%2Fdiv%3E%0D%0A%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-row%22%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3ESupport%20via%20Support%20Tickets%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cspan%20class%3D%22rt-title-cell%22%3EStandard%20SLA%3A%3C%2Fspan%3E%3Cspan%20class%3D%22icon-check%22%3E%3C%2Fspan%3E%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cspan%20class%3D%22rt-title-cell%22%3EPlus%20SLA%3A%3C%2Fspan%3E%3Cspan%20class%3D%22icon-check%22%3E%3C%2Fspan%3E%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cspan%20class%3D%22rt-title-cell%22%3EPremium%20SLA%3A%3C%2Fspan%3E%3Cspan%20class%3D%22icon-check%22%3E%3C%2Fspan%3E%3C%2Fdiv%3E%0D%0A%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-row%22%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3EResponse%20Time%20via%20Support%20Tickets%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cspan%20class%3D%22rt-title-cell%22%3EStandard%20SLA%3A%3C%2Fspan%3E%205%20Business%20Days%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cspan%20class%3D%22rt-title-cell%22%3EPlus%20SLA%3A%3C%2Fspan%3E%203%20Business%20Days%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cspan%20class%3D%22rt-title-cell%22%3EPremium%20SLA%3A%3C%2Fspan%3E%201%20Day%20%28including%20weekends%29%3C%2Fdiv%3E%0D%0A%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-row%22%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3EMax%20Technical%20Resolution%20Time%20for%20issues%20covered%20by%20Support%20SLA%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cspan%20class%3D%22rt-title-cell%22%3EStandard%20SLA%3A%3C%2Fspan%3E%20Up%20to%207%20Business%20Days%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cspan%20class%3D%22rt-title-cell%22%3EPlus%20SLA%3A%3C%2Fspan%3E%20Up%20to%204%20Business%20Days%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cspan%20class%3D%22rt-title-cell%22%3EPremium%20SLA%3A%3C%2Fspan%3E%20Up%20to%203%20Business%20Days%3C%2Fdiv%3E%0D%0A%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-row%22%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3EAccount%20Handler%20Allocation%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cspan%20class%3D%22rt-title-cell%22%3EStandard%20SLA%3A%3C%2Fspan%3E%3Cspan%20class%3D%22icon-uncheck%22%3E%3C%2Fspan%3E%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cspan%20class%3D%22rt-title-cell%22%3EPlus%20SLA%3A%3C%2Fspan%3E%3Cspan%20class%3D%22icon-check%22%3E%3C%2Fspan%3E%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cspan%20class%3D%22rt-title-cell%22%3EPremium%20SLA%3A%3C%2Fspan%3E%3Cspan%20class%3D%22icon-check%22%3E%3C%2Fspan%3E%3C%2Fdiv%3E%0D%0A%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-row%22%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3EZoom%20Call%20Meetings%20with%20Account%20Handlers%3C%2Fdiv%3E%0D%0A%3Cdiv%20class%3D%22rt-table-cell%22%3E%3Cspan%20class%3D%22rt-title-cell%22%3EStandard%20SLA%3A%3C%2Fspan%3E%3Cspan%20class%3D%22icon-uncheck%22%3E%3C%2Fspan%3E%3C%2Fdiv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the&#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":19500,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"_custom_body_class":"","_custom_post_class":"","footnotes":""},"class_list":["post-17391","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.6 (Yoast SEO v25.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Renewal of the Support &amp; Update Package<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/realtyna.com\/support\/renewal-of-the-support-update-package\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Renewal of the Support &amp; Update Package\" \/>\n<meta property=\"og:description\" content=\"[vc_row 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